How to Fix UB Error on Samsung Washing Machine: Troubleshooting Guide

By sarvottam

Published on:

If you own a Samsung washing machine and encounter the UB error code during a wash cycle, don’t worry; you’re not alone. The UB error, which stands for “Unbalanced Load,” indicates that the laundry inside the machine is not distributed evenly, causing the drum to be unbalanced. This issue can lead to the washing machine not spinning properly or even pausing mid-cycle for safety reasons. In this comprehensive guide, we will walk you through the steps to troubleshoot and fix the UB error on your Samsung washing machine. By following these simple yet effective solutions, you can get your washing machine back to its optimal performance.

Understanding the UB Error on Samsung Washing Machines

The UB error code is a safety feature implemented in Samsung washing machines to prevent damage caused by an unbalanced load. When the laundry inside the drum is not distributed evenly, it can create an imbalance during the spin cycle. The washing machine’s sensor detects this imbalance and displays the UB error code, stopping the spin cycle to avoid any potential damage to the machine or its components. Addressing the UB error promptly is crucial to ensure smooth operation and avoid any further complications.

Causes of the UB Error

Several factors can contribute to the UB error on your Samsung washing machine:

  1. Overloading the Washing Machine: Adding too many clothes or laundry items in a single load can lead to an unbalanced drum.
  2. Uneven Distribution of Laundry: If the laundry inside the drum is not evenly distributed, it can cause an imbalance during the spin cycle.
  3. Large and Bulky Items: Washing large and heavy items, such as blankets or comforters, can create an unbalanced load.
  4. Worn or Damaged Suspension Springs: The suspension springs in the washing machine are responsible for supporting the drum’s weight. If these springs are worn or damaged, it can lead to an unbalanced drum.
  5. Leveling Issues: If the washing machine is not properly leveled, it can result in an unbalanced load during the spin cycle.

Now that we have an understanding of the UB error and its potential causes, let’s move on to the step-by-step solutions to troubleshoot and resolve the issue.

How to Fix the UB Error on Samsung Washing Machines?

Follow these step-by-step solutions to troubleshoot and fix the UB error on your Samsung washing machine:

  1. Pause the Cycle: If the UB error occurs during a wash cycle, pause the machine immediately to prevent any potential damage.
  2. Rearrange the Laundry: Open the washing machine door or lid and rearrange the laundry inside the drum. Ensure that the laundry is evenly distributed to create a balanced load.
  3. Remove Bulky Items: If you are washing large and bulky items, consider removing some of them and running a smaller load to prevent an unbalanced drum.
  4. Reduce the Load Size: Avoid overloading the washing machine. Follow the manufacturer’s guidelines for the maximum load capacity.
  5. Check Suspension Springs: Inspect the suspension springs for any signs of wear or damage. If found, consider replacing them with new ones.
  6. Level the Washing Machine: Ensure that the washing machine is properly leveled on the floor. Use a level tool and adjust the feet as necessary.
  7. Run a Spin Cycle: After rearranging the laundry and making necessary adjustments, run a spin-only cycle to check if the UB error has been resolved.
  8. Regular Maintenance: Perform regular maintenance on your washing machine, including cleaning the drum and checking for any loose components.

By following these solutions, you can resolve the UB error and prevent it from occurring in the future. Remember to avoid overloading the washing machine and distribute the laundry evenly for balanced loads.


Encountering the UB error on your Samsung washing machine can be inconvenient, but with the troubleshooting solutions provided in this guide, you can easily fix the issue. Addressing the UB error promptly and ensuring proper distribution of laundry will help you prevent potential damage to your washing machine and its components. Regular maintenance and following the manufacturer’s guidelines for load capacity will also contribute to the efficient and smooth operation of your Samsung washing machine.


  1. What does the UB error mean on my Samsung washing machine? The UB error on Samsung washing machines stands for “Unbalanced Load,” indicating that the laundry inside the machine is not distributed evenly, causing an imbalance during the spin cycle.
  2. Can the UB error damage my washing machine? The UB error itself may not damage the washing machine, but an unbalanced drum can lead to poor washing performance and potential damage if not addressed.
  3. Is the UB error common in all models of Samsung washing machines? The UB error can occur in various models of Samsung washing machines, but its frequency may vary based on usage and load distribution.
  4. Can I fix the UB error myself, or do I need professional help? You can attempt to fix the UB error by following the troubleshooting guide provided in this article. If you are unsure or uncomfortable performing the steps, consider seeking professional help.
  5. How can I prevent the UB error from occurring in the future? To prevent the UB error, avoid overloading the washing machine, distribute the laundry evenly, and perform regular maintenance, including checking suspension springs and leveling the machine.
  6. Is the UB error covered under Samsung’s warranty? The coverage of the UB error under Samsung’s warranty may vary depending on the warranty terms and conditions. Check your warranty documentation or contact Samsung support for more information.
  7. What if the UB error persists after trying all the solutions? If the UB error persists despite trying all the solutions mentioned in this guide, it’s best to contact Samsung’s customer support or a certified technician for further diagnosis and repair.
  8. Can I use regular detergent in a Samsung high-efficiency (HE) washing machine? No, Samsung HE washing machines require specially formulated HE detergents to prevent excessive suds formation.

Leave a Comment