How to Fix SE/5E Error on Samsung Washing Machine: A Complete Troubleshooting Guide

By sarvottam

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A washing machine is a crucial household appliance that makes our lives easier by handling the laundry efficiently. However, like any other electronic device, washing machines can encounter errors that may disrupt their normal functioning. One such error is the SE/5E error on Samsung washing machines. If you’ve encountered this error and are wondering how to fix it, you’ve come to the right place. In this comprehensive troubleshooting guide, we will explore the meaning of the SE/5E error, understand its potential causes, and provide you with step-by-step solutions to resolve the issue. So, let’s dive in and get your Samsung washing machine back up and running!

Understanding the SE/5E Error on Samsung Washing Machines

The SE/5E error code on Samsung washing machines indicates a problem with draining water from the machine. When this error occurs, it means that the washing machine is unable to drain the water properly, leading to the error message being displayed on the control panel. If left unresolved, the SE/5E error can prevent the washing machine from completing the wash cycle and leave you with a tub full of water and laundry.

Potential Causes of the SE/5E Error

Several factors can trigger the SE/5E error on your Samsung washing machine:

  1. Clogged Drainage System: One of the most common causes of the SE/5E error is a clogged drainage system. Accumulation of lint, debris, or foreign objects in the drain filter or hose can hinder water drainage.
  2. Drain Pump Issues: A faulty or malfunctioning drain pump can lead to improper water drainage and trigger the SE/5E error.
  3. Incorrect Installation: If the washing machine’s drain hose is not installed correctly or is positioned too low, it can cause water to flow back into the machine, resulting in the SE/5E error.
  4. Drain Hose Blockage: A blocked or kinked drain hose can restrict water flow and cause drainage problems, leading to the SE/5E error.
  5. Sensor Problems: There may be issues with the water level sensor or pressure switch that is responsible for detecting water levels in the machine.

Now that we have an understanding of the SE/5E error and its potential causes, let’s move on to the step-by-step solutions to troubleshoot and fix the issue.

How to Fix the SE/5E Error on Samsung Washing Machines?

Follow these practical solutions to resolve the SE/5E error on your Samsung washing machine:

  1. Check the Drain Filter: Locate the drain filter at the front bottom of the washing machine. Open the filter cover and check for any debris, lint, or foreign objects. Clean the filter thoroughly and ensure it is free from obstructions.
  2. Inspect the Drain Hose: Examine the drain hose for any blockages or kinks. If you find any, gently remove the blockage or straighten the hose to ensure smooth water flow.
  3. Verify Drain Pump Functionality: Manually check the drain pump to see if it is working properly. You should hear a humming sound when the drain pump is functioning. If it is silent or making unusual noises, it may need replacement.
  4. Clear the Drain Pump: Sometimes, small objects like coins or buttons may get lodged in the drain pump. Disconnect the washing machine from the power source and carefully remove any foreign objects.
  5. Check the Drainage System Installation: Ensure that the drain hose is installed correctly and not positioned too low. It should be at a height where water can flow out without any obstruction.
  6. Test the Water Level Sensor: Verify the functionality of the water level sensor or pressure switch. If it is faulty, consider replacing it with a new one.
  7. Run a Test Cycle: After performing the above steps, run a test cycle to check if the SE/5E error has been resolved. If the error persists, try repeating the steps or seek professional help.
  8. Contact Samsung Support: If all else fails, or if you are unsure about performing the troubleshooting steps, it’s best to contact Samsung’s customer support or seek assistance from a qualified technician.


Encountering the SE/5E error on your Samsung washing machine can be frustrating, but it’s essential to address the issue promptly to prevent further complications. By following the step-by-step troubleshooting guide provided above, you can identify the cause of the error and resolve it effectively. Remember to check the drain filter, inspect the drain hose, ensure proper drain pump functionality, and test the water level sensor to fix the SE/5E error. If the problem persists or if you are uncertain about performing the troubleshooting, it’s best to seek help from Samsung’s customer support or a professional technician.


  1. What does the SE/5E error mean on my Samsung washing machine? The SE/5E error on Samsung washing machines indicates a problem with draining water from the machine.
  2. Can the SE/5E error damage my washing machine? The SE/5E error itself may not damage the washing machine, but it can prevent the machine from functioning properly and may lead to other issues if left unresolved.
  3. Is the SE/5E error common in all models of Samsung washing machines? The SE/5E error can occur in various models of Samsung washing machines, but its frequency may vary.
  4. What should I do if the SE/5E error persists after trying all the solutions? If the SE/5E error persists despite trying all the solutions mentioned in this guide, it’s best to contact Samsung’s customer support or a certified technician for further diagnosis and repair.
  5. Is there any preventive maintenance to avoid the SE/5E error in the future? To prevent the SE/5E error, ensure you do not overload the washing machine, keep it clean, and perform regular maintenance as per the manufacturer’s recommendations.
  6. Can I fix the SE/5E error myself, or do I need professional help? You can attempt to fix the SE/5E error yourself by following the troubleshooting guide provided in this article. However, if you are unsure or uncomfortable performing the steps, it’s best to seek professional help.
  7. Is the SE/5E error covered under Samsung’s warranty? The coverage of the SE/5E error under Samsung’s warranty may vary depending on the warranty terms and conditions. Check your warranty documentation or contact Samsung support for more information.
  8. How long does it take to fix the SE/5E error on a Samsung washing machine? The time taken to fix the SE/5E error depends on the cause of the error and the complexity of the required repairs. Simple troubleshooting may take a short time, while more involved repairs may require more time.

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