How to Fix DC Error in Samsung Washing Machine: A Comprehensive Guide

By sarvottam

Published on:

There’s nothing more frustrating than encountering an error on your washing machine, especially when you’re in the middle of doing laundry. One of the common errors that Samsung washing machine users may face is the DC error. If you’re puzzled by the DC error and want to learn how to resolve it without the need for professional help, you’ve come to the right place. In this article, we’ll walk you through the meaning of the DC error, its potential causes, and step-by-step solutions to fix it. So, let’s dive in and get your Samsung washing machine back to smooth laundry days!

Decoding the DC Error in Samsung Washing Machines

The DC error code in Samsung washing machines refers to an “Unbalanced Load” issue. This error occurs when the laundry inside the drum is distributed unevenly, causing the machine to detect an imbalance during the spin cycle. As a safety measure, the washing machine stops the spin cycle to prevent damage to the appliance and ensure safety. The DC error can be an annoyance, but fortunately, there are various ways to troubleshoot and resolve the problem.

Potential Causes of the DC Error

Several factors can lead to the occurrence of the DC error:

  1. Uneven Laundry Distribution: Overloading the washing machine or placing heavy items on one side of the drum can result in an uneven distribution of the laundry, leading to the DC error.
  2. Worn Suspension Rods: The suspension rods are responsible for keeping the drum balanced during the spin cycle. If these rods are worn out or damaged, they may not effectively stabilize the drum, triggering the DC error.
  3. Loose or Damaged Drum Bearings: The drum bearings help the drum rotate smoothly. If the bearings are loose or worn out, it can cause an imbalance and result in the DC error.
  4. Uneven Floor Surface: Placing the washing machine on an uneven or sloping floor can cause the machine to be off-balance, leading to the DC error.

Now that we have an understanding of the DC error and its potential causes, let’s explore the solutions to troubleshoot and fix the issue.

How to Fix the DC Error in Samsung Washing Machines?

Follow these step-by-step solutions to resolve the DC error on your Samsung washing machine:

  1. Check Laundry Load: If you suspect an unbalanced load, stop the machine and redistribute the laundry evenly in the drum. Avoid overloading the machine with too many heavy items.
  2. Inspect Suspension Rods: Examine the suspension rods for any signs of wear or damage. If they appear worn out or damaged, consider replacing them with new ones.
  3. Examine Drum Bearings: Check the drum bearings for any looseness or wear. If the bearings are faulty, you may need to replace them to ensure smooth drum rotation.
  4. Adjust Feet Levelers: Ensure the washing machine is placed on a flat and stable surface. Adjust the feet levelers at the bottom of the machine to balance it properly.
  5. Run Calibration Mode: Some Samsung washing machines have a calibration mode that helps detect and resolve balance issues. Refer to the user manual for instructions on running the calibration mode.
  6. Use Bulky Cycle for Heavy Items: For large and heavy items such as blankets or towels, use the “Bulky” cycle, which adjusts the spin speed for better load balance.
  7. Perform Spin Only Cycle: If the DC error occurs frequently, run a “Spin Only” cycle without any laundry to check if the machine is balanced and the error persists.
  8. Contact Samsung Support: If the DC error continues to appear despite trying all the solutions, it’s best to contact Samsung’s customer support or seek assistance from a certified technician.


The DC error in Samsung washing machines is an “Unbalanced Load” issue that occurs when the laundry inside the drum is unevenly distributed. This error can be caused by factors such as overloading the machine, worn suspension rods, loose drum bearings, or an uneven floor surface. By following the troubleshooting steps outlined in this guide, you can effectively resolve the DC error and enjoy smooth laundry cycles with your Samsung washing machine.


  1. What does the DC error mean on my Samsung washing machine? The DC error indicates an “Unbalanced Load” issue, where the laundry inside the drum is distributed unevenly during the spin cycle.
  2. Can I continue using the washing machine when the DC error is displayed? It is not recommended to continue using the washing machine when the DC error is displayed, as it may result in damage to the appliance.
  3. What is the maximum load capacity for my Samsung washing machine? The maximum load capacity varies depending on the model of the washing machine. Refer to the user manual or the manufacturer’s guidelines for the specific load capacity of your machine.
  4. How can I prevent the DC error from occurring in the future? To prevent the DC error, avoid overloading the machine, evenly distribute the laundry inside the drum, and ensure the machine is placed on a flat and stable surface.
  5. Can I replace the suspension rods myself? If you have experience with appliance repairs, you may attempt to replace the suspension rods yourself. However, if you are unsure, it is best to seek professional help.
  6. Is the DC error covered under the manufacturer’s warranty? The DC error is usually covered under the manufacturer’s warranty if the washing machine is still within the warranty period. Contact Samsung’s customer support for more information.
  7. If the DC error persists after following all the troubleshooting steps, what should I do? If the DC error continues to appear even after attempting all the solutions, it is best to contact Samsung’s customer support or a certified technician for further diagnosis and repair.
  8. Can I replace the drum bearings myself? Replacing drum bearings can be a complex task. If you have the necessary skills and tools, you may attempt it. However, it is recommended to seek professional assistance to ensure it is done correctly and safely.

Leave a Comment