How to Clear DE Error in LG Washing Machine: Troubleshooting Guide

By sarvottam

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Introduction: LG washing machines are renowned for their efficiency and reliability, but like any appliance, they may encounter occasional issues. One common problem that LG washing machine owners may encounter is the DE error, also known as the Door Error. When the DE error appears on the display panel, it indicates that the washing machine door is not securely closed or there may be a problem with the door latch. While it may seem concerning at first, the DE error is usually easy to resolve with some simple troubleshooting steps. In this article, we will provide you with a comprehensive guide on how to clear the DE error in LG washing machines, so you can get back to doing your laundry hassle-free.

What Causes the DE Error in LG Washing Machines

  1. Door Latch Issue: The DE error commonly occurs when the door latch is not functioning correctly or is not fully engaged.
  2. Door Alignment: If the washing machine door is misaligned, it may not close properly, triggering the DE error.
  3. Foreign Objects: Sometimes, small objects or debris may get stuck in the door latch area, preventing proper closure.
  4. Faulty Door Lock Switch: A malfunctioning door lock switch can also trigger the DE error as the machine cannot detect if the door is securely closed.

Troubleshooting Steps to Clear the DE Error

Step 1: Check Door Alignment Start by checking the alignment of the washing machine door. Make sure it is not misaligned or sticking out. If misaligned, gently adjust the door to ensure it closes flush with the washer’s body.

Step 2: Inspect for Foreign Objects Carefully inspect the door latch area for any foreign objects, such as lint, debris, or small items. Clean out any obstructions that may be preventing the door from closing properly.

Step 3: Close the Door Firmly Open the washing machine door and close it firmly until you hear a click or feel it latch securely. The DE error may occur if the door is not fully closed.

Step 4: Restart the Washing Machine Once the door is securely closed, restart the washing machine to see if the DE error clears from the display panel.

Step 5: Power Cycle the Washing Machine If the DE error persists, try power cycling the washing machine. Turn it off and unplug it from the power source for a few minutes. Then, plug it back in and turn it on again.

Step 6: Check the Door Latch Inspect the door latch to ensure it is not damaged or broken. If the latch is faulty, it may need to be replaced.

Step 7: Call for Professional Assistance If you have tried all the above steps and the DE error still appears, it may indicate a more complex issue with the washing machine’s internal components. In this case, it is best to contact an authorized LG service center or a qualified technician for further diagnosis and repair.

Tips to Prevent the DE Error in LG Washing Machines

  • Regular Maintenance: Perform regular maintenance on your LG washing machine, such as cleaning the door seal and checking for any debris in the door latch area.
  • Avoid Overloading: Overloading the washing machine can put strain on the door latch and cause the DE error. Always follow the recommended load capacity for your model.
  • Use Detergent Wisely: Using excessive detergent can lead to excessive suds, which can affect the door latch’s proper functioning. Use the appropriate amount of detergent for each load.
  • Avoid Slamming the Door: Avoid slamming the washing machine door shut, as it can cause misalignment and affect the latch’s performance.


Encountering the DE error in your LG washing machine can be frustrating, but with the troubleshooting steps provided in this guide, you can quickly clear the error and continue using your appliance without any interruptions. Remember to check the door alignment, clean the door latch area, and ensure the door closes firmly to resolve the DE error. If the problem persists, seek professional assistance to diagnose and fix any underlying issues with your LG washing machine.


1. Can I continue using the washing machine with the DE error? It is not recommended to continue using the washing machine with the DE error, as it may affect its performance and cause further issues.

2. How can I tell if the door latch is faulty? If the door does not close securely even after aligning and cleaning, the door latch may be faulty and need replacement.

3. How often should I clean the door latch area? Cleaning the door latch area every few weeks or whenever you notice debris can help prevent the DE error from occurring.

4. Can I fix the DE error myself? You can attempt the troubleshooting steps mentioned in the guide, but if the error persists, it’s best to seek professional help to avoid any potential damage to the machine.

5. Can the DE error occur due to a power fluctuation? While power fluctuations can sometimes affect electronic components, the DE error is more commonly related to the door latch or alignment issues.

6. Can I use lubricants to fix a stiff door latch? Using lubricants on the door latch is not recommended, as they can attract dust and debris, leading to more problems in the long run.

7. Will clearing the DE error reset any other issues in the washing machine? Clearing the DE error will only reset the error message related to the door latch issue. If there are other underlying problems, they will not be affected.

8. How long does it take to clear the DE error? In most cases, you can clear the DE error within a few minutes by following the troubleshooting steps. However, if the error persists, further investigation may be necessary.

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